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Driving Enterprise User Adoption – the Band-Aid Approach
“If you build it, he will come.” This mantra may have worked for “Field of Dreams,” but it doesn’t cut if for new or redesigned enterprise-level applications. User adoption, like all change really, is...
View ArticleDelighting the User
I have a weird obsession with elevator buttons. Some are just really fun to press! I’ve started making a mental catalog of why I find such giddy delight in such a mundane task—the weight of the button,...
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